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How to download my files?

Electacourse download products are supplied either as PDF documents or as computer Apps

You must download your purchase within 30 days of order. After 30 days or after three downloads, the download link expires. It is with regret we have had to put these restrictions into place, some customers were taking advantage of unlimited downloading.

  1. PDF documents
    Click on the download link. All browsers support PDF. The file will load directly into your browser.

    VERY IMPORTANT – Once the file has loaded into your browser, use the browser controls (or Right-Click your mouse) and save the file to your preferred location on your computer. Next time you want to view your PDF document, click on the file from the location where you saved it on your computer.

    Only click on the download link again if you are sure your file has not been downloaded. The download link will only allow you to click on it 3 times before it expires.

    Here is a Step-by-Step Guide for PDF downloads on PC for Chrome usersHere is a YouTube video for PDF Downloads to iPad or iPhone.Please ensure you save the PDF documents to a KNOWN location on your hard drive, such as ‘my documents’ or ‘desktop’

  2. Apps and Exam Simulators
    All Electacourse Apps are for Windows or MAC computers only, they will not run on iPads, Android tablets or ChromeBooks.Follow these instructions
    Google Chrome download instructions

    Windows may warn you that you are downloading a file which might harm your computer. No Electacourse file has any virus. If asked, select the option which allows you to download the file – or if already downloaded, the option to run the app. If you are using another browser, the download steps are very similar to those used by Chrome.Apple MAC Safari download instructions

    Your Apple MAC computer may have a security setting which prevents you from downloading applications. You will need to go to your systems security settings to allow downloads.Please ensure you save the downloaded App/Exam Simulator to a KNOWN location on your hard drive, such as ‘my documents’ or desktop’

All other browsers have similiar methods.

DO NOTrun’ or ‘open’ from the download link, you need to ‘SAVE’ the files.