Electacourse products are no longer supplied as downloads. When you completed your purchase you created an account. All your content is online in your account. You need to login and go to Menu > My Account > My Online Content where you will see a list of your Electacourse content. Just click on an item on your list and your content will open.
If you have purchased the City & Guilds Wiring Regulations exam (2382-18), either on its own or as part of the 18th Edition Course, you will have received instructions about how to book your exam. Once you have sat and passed the exam at one of our accredited partner exam centres, you will get a City & Guilds qualification. It can take up to four weeks for your certificate to arrive.
For other Electacourse training material you can request a Certificate of Completion from Electacourse. Just drop us a line using the contact form.
If you have purchased a product which includes a City & Guilds exam, you can choose any of our partner centres at the time you first complete the exam registration form (which you will have received a link to). It doesn’t matter which centre you selected when you made your purchase.
Please see our Terms and Conditions for information about changing your exam date. Once booked you are not able to change your exam centre.
Check out information on the website electricalqualifications.com
Yes you can. If you are uncomfortable with purchasing online you can order on the phone by calling Electacourse on the number at the bottom of most pages of this site. Or you can use the contact form, tell us you number and we will call you back.
Electacourse do not store debit or credit card information. All phone orders are processed by Electacourse through industry standard secure payment service providers.
Clayton Partners Ltd is the company which owns Electacourse. All payments for Electacourse products will be made to Clayton Partners. This is the name you will see on your card or bank statements.
You can cancel your subscription at any time. You will still have access to your content until the day before your cancelled subscription would have renewed. To cancel your subscription, go to Menu > My Account and take the left hand link to Subscriptions.
All Electacourse subscriptions expire after 12 months if not cancelled beforehand.